My Taco Man DID NOT SHOW UP to serve scheduled food for my son's Bar Mitzvah this past Saturday. This is not a joke.
(Invoice Reference #: 9825869). They were scheduled (we paid a deposit for a $1000 event for 70 people and relied on Yelp reviews to choose them). They were supposed to begin setup at 3.30 pm, and serve at 4.30 pm. At 15 minutes before 4 pm, I began calling their phone numbers.
A lot. They had no-one in the office or on call or answering phones on a Saturday that they had catering scheduled. They did not call and leave messages on either of the cell numbers that we gave them. Finally, their guy showed up, not at 3.30, or 4, or 4.30, or at 5.
But at 5.06 pm! Our guests were leaving. Luckily, we'd recovered somewhat by ordering pizza. But this was a major disaster for our son's Bar Mitzvah.
And, yes, they did give us our deposit back on the Monday. DO NOT USE THESE GUYS!
Reason of review: Poor customer service.